Knowledgebase & FAQs

Can messages be sent that contain attachments?

Yes - you can add attachments providing your e-mail software permits this.

We do recommend you are cautious when using attachments particularly to a bulk number of senders. In addition, we do restrict the maximum size of attachments to 20MB (this is calculated after the overhead of adding an attachment is included).

It is worth noting that not all providers allow attachments and almost all will limit the maximum size of any individual message - often far below the 20MB limit we send.

If you need to make large amounts of information available, we recommend uploading to your web site or other similar service and instead of attaching them, provide a link so those interested can simply download the file(s).

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