Knowledgebase & FAQs
Hosted and Cloud Technology - Agility Desktop Web Files
Assistance with the Web Files Service - how to login, information on supported devices and help with common queries and tasks.
Questions relating to: Hosted and Cloud Technology - Agility Desktop Web Files
How do I access Agility Desktop Web Files?
What browser does Agility Desktop Web Files work in?
What login do I need to use?
I'm using Agility Desktop Web Files with Agility Desktop, what will I see?
Do I need to install any Active X controls or plugins to use the service?
I'm already using Agility Desktop, why can't I log in to Web Files?
Can I access my Web Files via a Drive Letter?
I use Web Files via a Mapped Drive, but performance is really slow?
Using a Mapped Drive, I can't upload more than 50MB files, how can I change this?
Can I map a drive to my Web Files Storage?
I'm having problems opening Office documents via Agility Desktop Web Files Mapped Drives, and notice I see "Protected View" a lot, what can I do?
Can I restore a deleted file from backups?
What can be done if files seem to go missing or Folders disappear/appear empty when you're certain they are not?
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